Help center
Home > Help center
Need help?
- For help with the National Women's Health Week website, including problems registering your organization or event,
placing orders, or to inquire about your order status, please contact womenshealth.gov at 800-994-9662 or use our online contact form to send us a message.
|
How do I add an event?
In order to add an event, an organization must register. Registration is quick and easy and allows you to add events and place orders for free products. After you register, you can add an event.
What types of events can I add?
Any event related to Women's Health can be added to our website. Local, nationwide, or online events can all be added to our event list. Get more event ideas in our planning guide Ideas for Celebrating National Women's Health Week (PDF, 365 KB).
Why can't I add an event that is before April 8 or after June 30, 2011?
National Women's Health Week is May 8–14, 2011. We are only accepting events that occur one month before May 8, 2011 through the end of June.
-
I submitted an event but it doesn't appear on the website. Why not?
Before an event can be displayed on our site, it must be reviewed and approved first. Event review and approval can take up to 3 business days to complete. You will receive an automated email when your event is reviewed. Sometimes after reviewing an event, we cannot approve it. If we did not approve your event, you will find notes from the event reviewer in the Help section at the bottom of your My account page.
Can I still register a proclamation for National Women's Health Week?
Yes! We welcome all organizations to submit official proclamations for display on our website. Official proclamations should be submitted by email or mail to Henrietta Terry.
- Email: Henrietta.Terry@hhs.gov
- Mailing address:
Henrietta Terry
U.S. Department of Health and Human Services
Office on Women's Health
200 Independence Avenue, S.W.
Washington, DC 20201
For questions about proclamations, contact Henrietta Terry at 202-205-1952 or at Henrietta.Terry@hhs.gov.
Please note: We reserve the right to post only official proclamations. Proclamations may take up to 3 weeks to be posted.
How do I place an order?
In order to place an order, an organization must register. Registration is quick and easy and allows you to add events and place orders for free products. After you register, you can place an order. You can only place one order per event you register.
Why am I not eligible to place an order?
At this time, we are only accepting one order for each event you register. For example, if you register 2 events, you will be eligible to place 2 orders.
Get started now by adding an event.
Why has my order not been approved?
Before we can approve your order, a corresponding event must be approved. For example, if you have registered 2 events and 1 of the events has been approved, your second order will not be approved until that event is approved. Review and approval of events can take up to 3 business days to complete. You will receive a confirmation email from us when your order has been approved.
Why has my order not been sent to the supplier yet?
All orders are scheduled to begin shipping in late March. The shipping date is contingent on printing deadlines, which are subject to change.
Where is my order?
After your order is approved and sent to the supplier, it can take up to 3 weeks for your materials to arrive.
What if I need my order sooner than 3 weeks?
We cannot accommodate rush orders.
Content last updated January 25, 2011.
|